Comments on: Chan Unicall for Asterisk 1.4.18

By: Moises Silva

Moises Silva — Sun, 25 Jul 2010 17:38:25 +0000

Any request for help should be done via asterisk-r2 mailing list (see lists.digium.com). If you wish to pay for support, then contact me directly.

By: opchauhan

opchauhan — Sun, 25 Jul 2010 09:43:00 +0000

Sir,

we have a problem with unicall i am not send caller id to calling party
please help me

Regards.
o.P.

By: Moises Silva

Moises Silva — Mon, 05 Apr 2010 14:19:19 +0000

Did you read my previous comment?

Any request for help should be done via asterisk-r2 mailing list (see lists.digium.com). If you wish to pay for support, then contact me directly.

By: hoa

hoa — Mon, 05 Apr 2010 08:36:06 +0000

Dear Moises Silva

I’m using Chan Unicall for Asterisk 1.4.18. My callcenter often blink connecttion with telco. I don’t understand.

And my log is:

[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/1 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/2 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/2 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/3 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/3 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/4 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/4 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/5 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/5 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/6 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/6 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/7 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/7 local_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/8 far_unblocking_expired
[Apr 5 13:25:01] DEBUG[20346] chan_unicall.c: MFC/R2 UniCall/8 local_unblocking_expired
.
.
.
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/1 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/1 event Local end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/2 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/2 event Local end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/3 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/3 event Local end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/4 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/4 event Local end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/5 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/5 event Local end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/6 event Far end unblocked
[Apr 5 13:25:01] NOTICE[20346] chan_unicall.c: Unicall/6 event Local end unblocked

Can you help me?
Sorry for my English.

Thanks in advance!

By: Moises Silva

Moises Silva — Wed, 16 Dec 2009 03:38:06 +0000

That link does not seem to work. In anycase, any request for help should be done via asterisk-users or asterisk-r2 mailing list (see lists.digium.com). If you wish to pay for support, then contact me directly.

By: hieu

hieu — Wed, 16 Dec 2009 02:45:29 +0000

I have a problem with CentOS 4.3. I’ve report my error at : http://forums.digium.com/viewtopic.php?f=1&t=72524&sid=b1df9a2e335131a7a74e77ae45cf7118
Please help me.

By: magallanes

magallanes — Mon, 02 Mar 2009 21:02:16 +0000

Sorry!.

Ok, Posted in asterisk-r2 list now!

By: moy

moy — Mon, 02 Mar 2009 20:15:12 +0000

I told you to use the asterisk-r2 list

By: magallanes

magallanes — Mon, 02 Mar 2009 19:32:24 +0000

Hi Guys,

In this moment, I have installed Elastix-1.1-8-11ago2008.iso (with Asterisk 1.4.19) + astunicall-1.4.19-0.1.tar.gz

Asterisk is integrated with unicall successfully:

elastix*CLI> UC show channels
Channel Extension Context Status Language MusicOnHold
1 ivr-2 Idle en
2 ivr-2 Idle en
3 ivr-2 Idle en
4 ivr-2 Idle en
….
29 ivr-2 Idle en
30 ivr-2 Idle en
31 ivr-2 Idle en
elastix*CLI>

E1 channels are Ok:

# zttool

â Current Alarms: No alarms. â
â Sync Source: Internally clocked â
â IRQ Misses: 3 â
â Bipolar Viol: 0 â
â Tx/Rx Levels: 0/ 0 â
â Total/Conf/Act: 31/ 31/ 30 â
â 1111111111222222222233 ââââââââ â
â 1234567890123456789012345678901 â Back â â faces âââââââââââââââââââââââ
â TxA 111111111111111-111111111111111 ââââââââ
â TxB 000000000000000-000000000000000
â TxC 000000000000000-000000000000000
â TxD 111111111111111-111111111111111
â â
â RxA 111111111111111-111111111111111
â RxB 000000000000000-000000000000000
â RxC 000000000000000-000000000000000
â RxD 111111111111111-111111111111111

Communication between extensions, loca time, conference… and another services are ok. But, outbound and inbound calls do not work

Inside the file /var/log/asterisk/full, I can see a few errrors:

[Mar 2 10:44:24] ERROR[3201] chan_unicall.c: Unicall/13 protocol error. Cause 32771
[Mar 2 10:44:46] ERROR[3201] chan_unicall.c: Unicall/14 protocol error. Cause 32771
[Mar 2 10:45:07] ERROR[3201] chan_unicall.c: Unicall/15 protocol error. Cause 32771
[Mar 2 10:45:08] ERROR[3201] chan_unicall.c: Unicall/17 protocol error. Cause 32771

[Mar 2 00:58:12] ERROR[3095] app_cbmysql.c: Failed to connect to mysql database meetme on localhost.
[Mar 2 00:58:13] ERROR[3095] res_config_mysql.c: MySQL RealTime: Failed to connect database server asteriskrealtime on 127.0.0.1 (err 1049). Check debug for more info.
[Mar 2 00:58:13] ERROR[3095] chan_misdn.c: Unable to initialize mISDN
[Mar 2 05:37:28] ERROR[3107] app_cbmysql.c: Failed to connect to mysql database meetme on localhost.
[Mar 2 05:37:29] ERROR[3107] res_config_mysql.c: MySQL RealTime: Failed to connect database server asteriskrealtime on 127.0.0.1 (err 1049). Check debug for more info.
[Mar 2 05:37:29] ERROR[3107] chan_misdn.c: Unable to initialize mISDN
[Mar 2 05:47:41] ERROR[3168] app_cbmysql.c: Failed to connect to mysql database meetme on localhost.
[Mar 2 05:47:42] ERROR[3168] res_config_mysql.c: MySQL RealTime: Failed to connect database server asteriskrealtime on 127.0.0.1 (err 1049). Check debug for more info.
[Mar 2 05:47:42] ERROR[3168] chan_misdn.c: Unable to initialize mISDN

*********************************************************
[Mar 1 23:22:57] ERROR[4630] config.c: *********** YOU SHOULD REALLY READ THIS ERROR ***********
[Mar 1 23:22:57] ERROR[4630] config.c: Future versions of Asterisk will treat a #include of a file that does not exist as an error, and will fail to load that configuration file. Please ensure that the file ‘manager_additional.conf’ exists, even if it is empty.

Any idea? Thanks,

By: acriollo

acriollo — Thu, 04 Sep 2008 22:24:36 +0000

Hi Moy ,

Since i moved the asterisk to another box everything is working fine. Just some times i geting this kind of errors :

[Sep 4 17:21:23] NOTICE[4776]: chan_unicall.c:2516 handle_uc_event: Unicall/1 event Dialing
[Sep 4 17:21:23] NOTICE[4776]: chan_unicall.c:1912 unicall_exception: Exception on 17, channel 1
[Sep 4 17:21:40] NOTICE[4776]: chan_unicall.c:2516 handle_uc_event: Unicall/1 event Protocol failure
[Sep 4 17:21:40] ERROR[4776]: chan_unicall.c:2520 handle_uc_event: Unicall/1 protocol error. Cause 32769
[Sep 4 17:21:40] WARNING[4776]: app_dial.c:743 wait_for_answer: Unable to forward voice or dtmf

This is normal situation ? carrier issue or unicall issue ?

Thanks in advance.